Senior Sales Engineer - AMER
Onfido
Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
We’re looking for a Senior Sales Engineer – AMER
Onfido, an Entrust company, is seeking a Senior Sales Engineer to help customers across the AMER region solve complex digital identity and fraud challenges. You will work closely with Sales to discover customer needs, design user friendly identity verification experiences, and guide prospects through trials, proofs of concept and technical validations.
In this role, you will represent the Entrust Identity platform across a broad set of regulated and fast growing industries, including FinTech, financial services, payments, workforce verification and emerging use cases such as Know Your Employee (KYE). You will work with C-level executives, product teams, architects and developers, helping them understand how our identity and authentication capabilities can support secure and seamless user journeys across AMER.
This is a hands on, customer facing role that blends problem solving, technical design, product knowledge and strong communication. You will collaborate closely with teammates in the US, Canada and other AMER markets, as well as with Product, Customer Success, and Onboarding teams across Entrust and EMEA.
We offer flexibility
We offer a diverse work environment
Futureproof your career with a job in information security
Location: USA or Canada (ideally Central or Eastern time zone)
How you will make an impact:
Partner with Sales to diagnose customer challenges across KYC, KYE, fraud mitigation and overall identity workflows, and propose the right solution using our platform.
Guide customers through the design of user experiences that incorporate Entrust Identity, helping them run trials and integrate our API or SDK in their backend and mobile applications.
Support RFPs and RFIs with technical and industry expertise.
Lead the technical workstream of trials, including defining success criteria and helping customers validate the solution with meaningful test plans and data flows.
Work closely with Product to bring them insights from the AMER market and from our customers, share feedback on new features and support the adoption of newly released capabilities.
Stay up to date on the latest product enhancements, features and use cases, and help spread this knowledge across the AMER Solutions Engineering team and broader Go-to-Market team, to keep the region aligned and consistent.
Collaborate with your regional Solutions Engineering peers and contribute to our global best practices, fostering a culture of learning and teamwork.
Build demos, industry specific presentations and example integrations tailored to customer needs.
Represent Onfido and Entrust Identity at industry events, conferences and webinars.
Qualifications:
Skills & Experience Required:
Essential
Experience as a Pre sales, Sales Engineer or Solutions Engineer, or experience in Product Management with strong customer interaction.
Practical experience with at least one programming language such as Python, JavaScript, Ruby, Java or Swift.
Clear understanding of RESTful APIs and modern integration patterns.
Ability to guide developers and technical teams through API and SDK integration.
Strong sense of ownership and curiosity, with ability to take initiative and move deals forward.
Experience working directly with Sales while collaborating cross functionally with Customer Success, Product and Go to Market teams.
Experience in cloud or SaaS companies.
Fluent in English.
Desirable
Familiarity with identity verification, identity and access management, CIAM or fraud prevention technologies.
Experience in financial services, fintech, cybersecurity, regtech, payments or adjacent industries.
Knowledge of security principles and data protection regulations.
Experience working with customers across multiple countries within a region.
Location and Travel
This role is based in the United States or Canada, ideally in the Central or Eastern time zone, and supports customers across the AMER region. Occasional travel within the region may be required for customer meetings, workshops and industry events.
Why Should You Apply?
Leader in the security industry
Friendly, supportive & knowledgeable teams
Opportunities for on-the-job training
You’ll help secure identities!
This position is for an active, existing vacancy within our Solutions Engineering team
For more information, visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube.
#LI-XT1
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.
Apply today!
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $122,696-$179,953 per year (in the primary posting location). This position is also eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Actual compensation will be determined based on geographic location, education, skills and experience and actual performance against the assigned sales compensation plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:
Xochitl Ticas LaraXochitl.TicasLara@entrust.com