Principal Oracle Business Systems Analyst (Order Management & Pricing)
Onfido
Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Our organization is growing rapidly, and we depend on curious, dedicated, and innovative professionals to anticipate future needs and deliver solutions for a more connected, intelligent, and secure enterprise. Our technologies support global operations across multiple business units, enabling efficient processes, strong governance, and scalable growth. We achieve this through collaboration, expertise, and a commitment to excellence.
Join us. Together we’ll build solutions that strengthen our business and empower our teams worldwide.
Position Overview:
We are seeking a Principal Business Systems Analyst – Oracle to serve as a senior functional and technical leader across our Oracle enterprise application landscape. This role is responsible for driving solution strategy, optimizing Oracle Cloud ERP and/or Oracle E‑Business Suite capabilities, and ensuring that our systems effectively support evolving global business processes.
The Principal BSA acts as a trusted advisor to business stakeholders and IT leadership, providing deep Oracle expertise, guiding solution design, and mentoring other analysts. This role blends business process knowledge, system configuration, data analysis, and cross‑functional collaboration to deliver scalable, high‑quality Oracle solutions.
Responsibilities:
Oracle Solution Leadership
Lead the implementation, configuration, and support of Oracle EBS R12 Supply Chain modules, including Order Management (OM) and Advanced Pricing.
Facilitate the use, enhancement, and optimization of Oracle enterprise applications across global business functions.
Evaluate and recommend how to best leverage Oracle Cloud ERP, E‑Business Suite, and the broader Oracle ecosystem to meet business needs.
Serve as the lead Oracle BSA, providing direction, coaching, and support to analysts and administrators.
Partner with business leaders to translate requirements into scalable, sustainable Oracle solutions.
Business Analysis & Functional Design
Conduct requirements gathering, gap analysis, and functional design workshops with business stakeholders.
Configure Advanced Pricing rules, qualifiers, modifiers, price lists, formulas, and pricing workflows to support complex pricing strategies.
Configure Order Management holds, hold sources, release rules, and automated hold logic to support credit, fulfillment, compliance, and operational controls.
Configure workflows, approvals, setups, and master data for procurement, order fulfillment, and related SCM processes.
Perform data migration, integration, and reconciliation across SCM and financial modules.
Develop and maintain functional specifications, solution design documents, configuration workbooks, and test plans.
Project & Delivery Ownership
Lead and contribute to sprint planning, backlog prioritization, and roadmap development aligned with business objectives.
Develop and execute comprehensive test plans, including unit testing, system testing, and UAT.
Drive end‑to‑end solution delivery, including configuration, testing, deployment, and post‑go‑live support.
Play a key role in Oracle upgrades, quarterly releases, and patch cycles, including regression testing and change management.
Operational Excellence & Support
Provide post‑implementation support, troubleshoot issues, and ensure system stability and performance.
Act as a senior escalation point for complex issues, cross‑functional problem resolution, and enhancement identification.
Ensure adherence to governance standards, operational processes, and data integrity policies.
Monitor system usage, performance, and adoption; partner with BI teams to develop dashboards and reporting.
Stay current on Oracle patches, enhancements, and best practices, including updates to Advanced Pricing and Order Management.
Cross‑Functional Collaboration
Collaborate with technical teams to support customizations, extensions, reports, and interfaces (RICE components).
Work closely with integration partners and external vendors to design and support end‑to‑end solutions.
Support integrations between Oracle and upstream/downstream systems, ensuring data consistency and process alignment.
Partner with global process owners across Finance, Order‑to‑Cash, Procure‑to‑Pay, Supply Chain, Manufacturing, and other domains.
Training, Documentation & Change Enablement
Create and deliver training materials, job aids, and end‑user training sessions.
Promote user adoption and continuous improvement through structured communication and change management practices.
Maintain a broad enterprise perspective and anticipate future business and technology needs.
Basic Qualifications:
Bachelor’s degree in Information Technology, MIS, Business Systems, or related field.
10+ years of experience in enterprise application administration, implementation, or support.
7+ years of hands‑on experience with Oracle Cloud ERP and/or Oracle E‑Business Suite.
Strong understanding of core enterprise processes such as Financials, Order‑to‑Cash, Procure‑to‑Pay, Supply Chain, Manufacturing, and Service or Asset Management.
Proven ability to develop business requirements, functional designs, and test documentation.
Strong analytical skills, including data cleansing, analysis, and synthesis across multiple sources.
Excellent communication skills with the ability to articulate concepts to both technical and business audiences.
Ability to manage competing priorities with strong attention to detail.
Proficiency with Microsoft Office tools.
Must be authorized to work in the United States without sponsorship.
Preferred Qualifications:
Experience with Oracle Cloud ERP modules and modern Oracle architecture.
Experience with integrations between Oracle and external systems.
Familiarity with data migration, data governance, and Oracle reporting tools.
Experience supporting global, multi‑entity enterprise environments.
Prior experience working with systems integrators or managed service partners.
Strong understanding of change management and release management best practices.
Travel:Up to 5%, including occasional international travel.
Where you will be: This hybrid role requires three in‑office days per week in Minneapolis, MN Global HQ or London, UK offices as outlined in the job description. Entrust operates with a distributed workforce.
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About Entrust:
Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube.
Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
NO AGENCIES, NO RELOCATION
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.
Apply today!
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $129,427-$189,826 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:
Grace RusingizaGrace.Rusingiza@entrust.com