Revenue Operations Manager, Enablement

Scan

Scan

Operations
Atlanta, GA, USA
Posted on Sunday, March 24, 2024
We’re Scan.com, the digital health scale-up that gives patients and physicians simpler, faster access to medical imaging.

At the heart of Scan.com lies a different way of doing things: empowering patients to make financially smart decisions, enabling live scheduling for patients and providers, and easing clinician workloads through AI. It’s our mission to make medical scans accessible to all.

You’ll be joining us at an exciting time - we’ve recently launched our physician marketplace product in the USA to great success, have raised over $60m in VC funding and are on track to grow over 300% in 2024.

What You Will Be Getting Involved In

As the Revenue Operations Manager, Enablement you will report directly to the Head of Revenue Operations. This is a pivotal role for our growth engine as you will be instrumental in building the entire Enablement function from the ground-up. Partnering with Sales, Post Sales, and Product teams you’ll develop and execute impactful, data-driven programs that support the full customer value journey, from acquisition to expansion.

As a scaleup business, you can expect your role to develop over time. However, some of the types of things you could be getting involved in are:

  • Facilitate sales and sales management training for new hires, ramped sellers and managers across sales & post sales
  • Support the design and creation of new training and enablement content, while keeping existing content up to date
  • Develop and build programs in line with role specific capability models
  • Work cross-functionally to keep up-to-date with a fast-evolving platform, product, messaging, product capabilities, and new processes
  • Establish effective assessment methods and metrics to gauge the effectiveness and impact of enablement programs for both ramping and ramped sellers

THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE

  • Build the function from the ground-up, including onboarding modules, continuous training, and talent assessment as we continue to grow
  • Reduce the ramp up period for new hires by 1 month (from 6 to 5 months)
  • Improve the overall conversion rate from leads to Closed won
  • Ensure programs and training are integrated into a Learning Management and/or Sales Enablement platform as required (no LMS in place today)
  • Talent Assessment has been fully built out to continue growing while keeping culture intact

What You Might Bring To The Table

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value and that everyone should want to learn. However, these might be some of the ways you are currently adding value:

  • 4+ years of sales and sales management training in a B2B selling environment
    • Minimum of 2 years working in Sales Enablement
  • Previous experience building a sales enablement team from the ground up
  • Ability to develop metrics/KPI that align to the business objectives of the Business Units and sales organization
  • Excellent communication and storytelling skills along with polished presentation skills
  • Ability to work well in a fast-paced dynamic environment, able to manage competing priorities, and stay flexible through growth and change
  • Ability to take initiative and to set priorities independently
  • Understanding of enablement/training methodologies and best practices is a plus
  • Healthcare and SaaS experience ideal but not required

How We Will Interview You

We try to keep our interview process short, and as a small business, we can move through the stages quickly. Due to availability, there may be a change to the order of the interview process, but generally speaking, this is what you can expect:

  • Introductory call/interview with Sam, our Talent Partner. The call is via telephone and will last around 30 minutes
  • Should it feel like there is an initial fit for all, we will invite you to a video call with the hiring manager for around 45 minutes. This is a more structured interview and will deep dive into the role and technical needs
  • All of our roles will have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies; however, we are mindful that you will have your own work to do and, therefore, try to keep it as simple as possible
  • Meet the founders and/or other team members. Again, length varies depending on how many people and whether in person or via video call
  • Offer!

Benefits

We divide this into the basics you should expect and the added benefits.

The basics:

  • Salary range of $120,000 - $130,000 per year
  • 401k
  • Healthcare, Vision and Dental
  • All the equipment needed for you to do your role effectively
  • Flexible working
  • Remote or hybrid working options
  • Personal Development budgets
  • 28 days annual leave plus bank holidays

The benefits:

  • Equity
  • Wellness budget to spend via a partner platform

Coming soon:

Following a review with our existing team, we are currently redrafting our benefits package to cover the things you actually need/want. Co-creation is at the heart of many of our People processes, and we can’t wait to unveil our new and improved benefits.

DIVERSITY AT SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.

We look forward to receiving your application!