Working Student Customer Success Management (m/f/x)



Customer Service, Sales & Business Development
Remote · Stuttgart, Germany
Posted on Tuesday, January 16, 2024


  • participate in our customer projects in the area of the digital spare parts world and take responsibility for subprojects yourself
  • support our Customer Success team in solving user problems in a straightforward manner and actively help shape the future of the real production world
  • increase the data quality of our customers by using our software to compile material master data and parts lists and to conduct research on spare parts and product data to support the team in the cooperation with our customers by preparing customer meetings, preparing research results and data and creating presentations
  • contribute to the internal development of our Golden Layer as the central data interface of our software
  • further automate and improve internal processes and quality standards


  • want to inspire customers to rethink the digital spare parts world through our innovative software
  • enjoy working with data
  • have a strong analytical mind, initiative, and a structured and detail-oriented approach to work
  • have already completed your basic studies in a technical or economic field of study
  • have very good knowledge of MS Excel and PowerPoint and can use both programs routinely
  • speak fluent German and very good English


  • a remote-first company, where you can decide every day whether you work from home, at our headquarters in Stuttgart or at one of our Design Offices in Germany
  • a permanent contract
  • the possibility to continue working with us after you graduate
  • the hardware you need to work
  • in Germany: A Wellpass gym membership to stay active
  • a dynamic start-up atmosphere and an international team in which new ideas, creative approaches, and cooperation at eye level are valued

SPARETECH's vision is to empower the zero-waste industrial sharing economy by enabling factory operators like BOSCH, PORSCHE, and AIRBUS to no longer store spare parts in their inventories, but rather receive parts when needed. To achieve this vision, we at SPARETECH are building a data-driven platform that connects factory operators and suppliers across industries worldwide. Our platform aggregates product data from different partners and thousands of sources, allowing clients to search for the right part and enrich their data with it. SPARETECH has successfully closed a €10 million Series A round led by Insight Partners to accelerate our growth. We take pride in its inclusive and collaborative culture, as well as its energetic and committed team, as reflected in the 4.9 stars Kununu ratings.