As a Solution Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.

About the team:

The Solutions Consultant team is a group of highly motivated individuals, technology enthusiast, and problem solvers that address complex technical and business situations affecting our clients. We provide the Technical Customer Experience dimension for implementations that require dedicated technical attention within the service delivery lifecycle. We are a single point of contact for our customers regarding technical matters such as advisory, solution, architecture design and periodic follow ups.

What you will be doing

As a Solution Consultant you will work closely with FIS clients as the primary interface for all technical matters and establish relationships with customer technical leads and stakeholders. There are five key activities in which you, as a FIS Solutions Architect, will participate to empower our clients:

Pre-Sales Activities

Demonstrate technical capabilities of the system.

Preliminary recommendation of possible technical solution/needs based in initial high-level requirements.

Design Solution Architecture

Produce all required technical design documents.

Work together with Customer Experience Business Expert and the client technical representatives to define technical solution.

Supervision of Technical Projects Aspects

Hand-off functional and architecture solution documents to development team.

Advisor for technical challenges related to the designed solution.

Observe the quality of the technical implementation making sure it meets the original client’s requirements.

Periodic Follow Ups and Foster Client Relationships

Schedule on-site visits/health checks.

Promote technical best practices.

Coordinate technical trainings.

Keep clients updated with our technology and product evolution.

Provide Customer Feedback to the Product Team

Report enhancements and defects following a customer engagement.

What you bring:

Strong Technical Background
BS degree (Computer Science, Software Engineering, related field)
Proven Experience
Excellent problem-solving and analytical skills
Experience with Microsoft Development Stack—Dot Net Framework, C#, Visual Basic, T-SQL, SOAP Web Services, REST Web Services.
Knowledge of Object-Oriented Programming
Knowledge of Service Oriented Architecture
Experience with enterprise architecture design
Excellent presentation and communication skills
Willingness to learn at a fast pace
Willingness to travel
Team Player

Added bonus if you have:

MBA
Master’s degree in computer science or equivalent experience
Experience with financial applications/systems
Accounting and/or Finance Knowledge.

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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