Lead Analyst - Managed Service Operations (Static, GMI)

Railz

Railz

IT, Operations
powai, mumbai, maharashtra, india · Omaha, NE, USA · powai, mumbai, maharashtra, india · Maharashtra, India · India
Posted on Jun 25, 2025

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Master's Degree

Travel Percentage :

0%

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

Static (Analyst/ Analyst Senior)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:.

  • Handling the Static data requirements for Cleared Derivatives Business. The primarily function of this role is to ensure timely and accurate set up of the static functions like Client Onboarding – Accounts, Commission, Fees and Brokerage set up, setting up of products, contracts, collaterals etc. and meeting our SLA on timely basis. This job role requires key attention to detail, good understanding of our systems and task performed. Responding to client queries and completing deliverables in a timely manner.

About the team:

  • We are the world-leading provider of business expertise, with scalable, innovative, tech-enabled services, acting as a true partner to our clients.

  • We bring together market-leading and best in class operational services which primarily serve the investment bank and broker-dealer community.

  • Our Static Data team supports the reference data functions of Cleared Derivatives business for our esteem clients which include Future and OTC products.

  • The team engages in various tactical and strategic process improvements and system architecture changes. The team also handles requests for information from the business and co-ordinates any setup changes requested by the business.

  • About 2500 FIS employees around the globe working with our solutions.

What you will be doing:

  • Work in Reference data team for Exchange trade derivatives.

  • Analyze and understand and update static in the core back office system.

  • Manage the delivery of the daily Static activities as per the Service Level Agreements (SLAs)

  • Client Onboarding – Accounts, Commission, Fees and Brokerage set up, setting up of products, contracts, collaterals etc. and meeting our SLA on timely basis.

  • Work with utility management and client stakeholders to ensure that deliverables are met in a timely fashion.

  • Participate in projects with regards to systemic upgrades, regulatory change, client mandated change.

  • Identify, resolve and escalate issues in a timely manner in order to meet the required service standards

  • Change Management/process improvements

  • Proactively identify areas for performance and control improvements

  • Constantly analyze productivity/output to identify potential enhancements or cost savings

  • Articulate business cases to management/change/IT to execute and deliver on suggested improvements

  • Guide/encourage team to propose solutions and take ownership of changes

  • Client Service

  • Build strong relationships with all stakeholders (retained team/management/business)

  • Co-ordinate timely response and resolution of all queries

  • Ensure accuracy and clarity in all deliverables to stakeholders

  • Provide constant feedback to stakeholders to improve our service offering

  • Provide an effective link between industry platform providers and the participant firm in terms of knowledge transfer and decision making

  • Risk Management

  • Monitor controls and checks associated with tasks in SOPs. Document these change in timely manner.

  • Constantly analyze all activities to close potential risks, gaps and implement preventative/detective controls

  • Ensure timely escalations in the event of a risk incident or whenever management attention is needed on a potential issue

  • Business/Industry landscape awareness

  • Keep abreast of all industry changes/advancements especially with regards to the development of industry tools and regulations

  • Awareness and communication of impact to utility management – generate action plans to develop positive outcomes/mitigate negative outcomes from changes

  • Understand business risks/impact and escalate to management where necessary

Change Management

  • Proactively identify areas for performance and control improvements.

  • Constantly analyze productivity/output to identify potential enhancements or cost savings.

  • Articulate business cases to management/change/IT to execute and deliver on suggested improvements.

  • Guide/encourage team to propose solutions and take ownership of changes.

  • Feed into Functional Requirements documents in respect to Static.

  • Build strong relationships with all client stakeholders.

  • Co-ordinate timely response and resolution of all queries from client.

  • Ensure accuracy and clarity in all deliverables to client stakeholders.

  • Ensure timely escalations in the event of a risk incident or whenever management attention is needed on a potential issue.

What you will need:

  • Minimum of 2, 5, 8+ years of work experience in in Static on street wide application used in Exchange traded derivatives like GMI.

  • Detailed SME knowledge and understanding of Exchange Trade Derivatives products (F&O and OTC).

  • Front to back understanding of the Static function, upstream dependencies and understanding clearing, margin and brokerage, etc. so that complex queries can be addressed accurately and in a timely manner.

  • High attention to detail and quality of outputs delivered.

  • Manage multiple simultaneous deliveries to tight deadlines.

  • Analytical and can solve problems quickly and innovatively.

  • Dynamic outlook, with the ability to adapt and change plans on the fly.

  • Delivery focused; results driven.

  • Excellent communication and co ordinations skills.

  • Strong client service focus.

Qualifications
MBA Degree or equivalent

Competencies

Skill in project management, organization, communications, analytical and people skills
Skill in leading, supervising and managing effectively under pressure
Ability to be comfortable interacting and maintain positive working relationship with other stakeholders
Ability to analyze business needs and determine related information services support
Ability to manage activities and problem areas
Ability to delegate tasks to qualified subordinates as appropriate
Ability to lead, direct and manage effectively
Ability to operate independently
Ability to exhibit solid decision-making and problem-solving skills
Ability to communicate effectively verbally and in writing
Ability to build strategic roadmap for the function and further expansion of scope of functions
Ability to contribute towards budget saving automation ideas
Ability to meet conflicting priorities by ensuring effective prioritization and meeting the business demands

Ability to demonstrate interpersonal and teambuilding skills working collaboratively with all internal groups.


Added bonus if you have:

Experience dealing with large financial services clients.
Experience in Position & Cash Reconciliation for ETD & OTC Derivatives
Experience in Trade Clearing & Lifecycle process for ETD & OTC Derivatives
Knowledge of Front to Back Trade & Cash Settlement flows.

Organized approach – manage and adapt priorities according to client and business requirements.

Self-starter but team mindset - work autonomously and as part of a global team

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and benefits.

A variety of career development tools, resources and opportunities.

Opportunity to work with global teams and clients.

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