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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

This role is office based 5 days per week at Tricorn House, Birmingham. The role would suit someone with an understanding of post room equipment and activities with a keen eye for detail, a willingness to learn, an understanding of confidentiality/compliance and a welcoming personality. As there is no reception at this building for FIS the Mail Associate is the first welcoming face of FIS and Platform Securities so friendly and helpful is a must.

What you will be doing:

• Presorts outgoing mail.

• Carries out established procedures in handling incoming and outgoing mail, arranging it by bank, distributing it and operating equipment associated with mail activities.

• Verifies, documents and bundles packages and indicates extra or missing bundles according to procedure.

• Ensures items are classified, labeled and accounted for and cash letters produced in an accurate and timely manner.

• Processes large amounts of postage daily.

• Receives packages, verifies items against the record of shipment and inspects condition.

• Gathers, verifies and packs items for shipment according to specifications and the transportation method used.

• Records received and shipped items according to established procedures.

• Ensures packing documentation corresponds with all packages or envelopes before distribution.

• Responsible for programming and operating post room equipment.

• Works within limited time requirements.

• Facilities activities as identified by the facilities manager / coding / purchase orders/ spreadsheets/ compliance activities in relation to the post room

• Other related duties assigned as needed.

What you will be doing:

• Capacity to lift or move up to 30 pounds

• Proficient written and oral communication skills in dealing with employees or external customers/clients

• Knowledge of office policies and procedures

• Knowledge of mail services process

• Proficiency in using PCs, postage meter and other general office equipment experience

• Proficiency to work independently

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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