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Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

25 - 50%

Job Description

GENERAL DUTIES & RESPONSIBILITIES
• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.
• Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.
• Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.
• Consults with clients on the most strategic technology projects within a practice area.
• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.
• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.
• Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.
• Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.
• Identifies business process improvements for increased efficiency and enhanced client experience.
• Ensures practice provides industry thought leadership.
• Mentors and develops resources to grow practice knowledge among services organization.
• Researches and resolves critical issues related to practice in a timely and professional manner.
• Provides technical and business domain expertise.
• Works directly with clients and may travel to client sites.
• Other related duties assigned as needed.

EDUCATION REQUIREMENTS
Bachelor’s degree in business administration, management or related discipline or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Excellent organization, team-building, coaching and mentoring, project management and time management skills
• In-depth knowledge and expertise of the assigned practice area and related business
• In-depth knowledge of financial services industry and related practice specialty
• Strong financial management and planning skills
• Requires long-term vision and executive presence
• Strong analytical, statistical and problem-solving skills
• Ability to utilize judgment in decision-making processes and decisions related to job tasks
• Requires excellent skills in communicating ideas both verbally and in written form in a clear, consice and professional manner including presentations
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Proven success in building relationships
• Ability to persuade and influence others on the best approach to take
• Willing to travel 30% to 50% or as needed.
Additional Requirements
Requires the following experience or equivalent combination of education and experience as a minimum to enter any level of Practice Consultant job:
• Recognized by peer group as a Subject Matter Expert (SME) on the practice specialty
• Must have led or participated in the definition and implementation of service offerings for multiple projects
FIS JOB LEVEL DESCRIPTION
The most senior professional role. Expert-level depth and/or breadth of skills, experience and proficiency in multiple practice specialties. As an expert, uses professional concepts in developing resolution to critical issues and broad design matters. Manages resolution of unique and complex problems on large scale delivery projects that have a broad impact to either the company’s or client’s enterprise. Works on issues that impact design/selling success or address future concepts, products or technologies. Anticipates internal and/or external business and technology challenges and/or regulatory issues; recommends process, product or service improvements. Identifies areas for increased operational efficiencies and expenditure reduction within a practice service. Cultivates thought leadership across practices. Creates formal networks with key decision makers and serves as external spokesperson for the company. Engages with executive level clients, e.g., CEO/Director. Often manages larger enterprise-wide teams, large client engagements or sponsors multiple projects. Exercises wide latitude in determining organization wide objectives and approaches to practice areas. Drives collaboration across FIS business lines which results in exceptional client loyalty. Generally is leveraged across multiple large, complex client projects/programs with potential for high risk to the company or practice specialty, i.e., generally engaged in projects totaling 75,000 to 100,000 project hours with client revenue of $10 to $15 million. Typically requires eighteen or more years of related experience. Significant barriers to entry, e.g., top management review, approval exist at this level.

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