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Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

FIS Corporate Actions Manager Suite – CAMS provides a complete end-to-end solution suite that automates the corporate actions process, from cleansing and standardizing data and providing firms a global, “golden copy” to downstream notification as well as the automation of response capture. CAMS combines intelligent software with enterprise-grade, multi-tenant secure architecture.

What you will be doing:

The Product Support Representative will be the primary business support and impact analyst for global clients from all sectors of the financial industry including banking, broker/dealer, asset management, hedge fund and custody. This role requires you to become a CAMS product subject matter expert with respect to global Corporate Actions for tracking, executing and processing. This is a Senior position that requires the individual to interact extensively with the client for ongoing operational and business support.

• You will communicate to client as single point of contact

• You will provide assistance with product demonstrations and knowledge calls

• You will maintain client support and upgrade Information

• You will attend operational and application support meetings

What you bring:

• 4+ years of experience in customer support roles

• Bachelor's degree, preferably in Economics or Faculty of Organizational Sciences.

• Fluency in English

• Strong problem-solving skills

• High degree of ownership and initiative

• Ability to retain extensive product knowledge during training.

• Effective communication and administrative skills.

What we offer you:

• A work environment built on collaboration, flexibility and respect

• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home – 2 days per week, etc.)

• Varied and challenging work to help you grow your technical skillset

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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