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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS ?

About the Team

You’ll act as the voice of the customer to create a feasible implementation roadmap for our best-in-class products that will define the world of fintech. You’ll work as part of a team in a scrum setting and must be a self-motivated, proactive, and out-of-the-box thinking

What You’ll Be Doing :

• Professional individual contributor delivering high-quality outputs.
• Works with increasing independence and may guide junior colleagues.
• Solves difficult problems and contributes to process improvements.
• Communicates facts, policies and practices within job area
• Recognized subject matter expert
• Manages large projects or processes
• Limited oversight from manager
• Coaches, reviews and delegates work to lower-level professionals
• Problems faced are difficult and often complex
• Influences others regarding policies, practices and procedures

What you will need:

• An experienced individual contributor within the BPS Client Service & Support function,
• Responsible for delivering high‑quality outputs and driving continuous improvement.
• The role requires strong communication, customer service excellence, and advanced problem‑solving skills

What we offer you:

• A multifaceted role with significant responsibility and growth opportunities.
• Access to professional education and personal development programs—FIS is your ultimate career destination!
• Competitive salary and benefits.
• A wide range of career development tools, resources, and opportunities.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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