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Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Senior Business Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team and must be a self- motivated, proactive, and out-of-the-box thinker. You'll support our Future Forward initiative focused on enhancing operational efficiency, accelerating product innovation, and providing a world-class customer experience.

What you will be doing:

• Partner with business and technical teams to Identify AI-driven opportunities
• Develop use cases suitable for agents within the Agent Development Lifecycle
• Lead the elicitation, analysis, and documentation of business requirements for AI-enabled workflows, ensuring clarify for both human and agent execution paths
• Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency
• Helping select hardware, software and vendors
• Conducting tests to ensure changes made by programmers are correct
• Working with a global team to review, benchmark and quantify process optimization and acceleration opportunities

What you will need:

• Knowledge of financial services industry and an understanding of end-to-end implementation and delivery processes.
• Understanding of AI concepts and automation technologies
• Experience working with agent-based and AI workflows
• Familiarity with the Agent Development Lifecycle (ADLC)
• A bachelor’s in computer science or information systems or equivalent experience – Master’s degree is desirable.
• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Experience with automation and orchestration technologies
• Advanced Excel experience
• Project management experience
• Process and journey mapping skills

What we offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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