Engineer Lead, Systems & Operations
Railz
Operations
Bengaluru, Karnataka, India · Karnataka, India
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Devops
Bangalore
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the Team
The CI/CD team is responsible for supporting and operating enterprise-scale continuous integration and continuous delivery platforms used by engineering teams across the organization. We manage and support tools such as Jenkins, GitHub Actions, Kubernetes-based build infrastructure, and related DevOps tooling to ensure high availability, performance, and developer productivity.
What You Will Be Doing
Provide operational support for CI/CD platforms including Jenkins and GitHub Actions.
Troubleshoot and resolve CI/CD pipeline failures, build issues, deployment problems, and infrastructure-related incidents.
Act as a primary point of contact for internal customers, providing timely and effective support.
Monitor CI/CD systems for health, performance, and reliability; proactively identify and mitigate issues.
Support Kubernetes-based CI/CD workloads and assist with debugging containerized build and deployment issues.
Collaborate with development, platform, and security teams to implement fixes and improvements.
Perform root cause analysis (RCA) for recurring issues and contribute to permanent remediation.
Maintain operational documentation, runbooks, and knowledge articles.
What You Bring
7–10 years of overall IT / DevOps / Platform Engineering experience.
Hands-on experience supporting CI/CD tools such as Jenkins and GitHub Actions.
Working knowledge of Kubernetes, containers, and cloud-native environments.
Strong troubleshooting skills across build systems, pipelines, source control, and deployment workflows.
Experience supporting production systems in a customer-facing or operations role.
Familiarity with Git-based workflows and repositories (GitHub, Bitbucket, etc.).
Understanding of CI/CD concepts, pipeline design, and DevOps best practices.
Strong problem-solving and analytical skills with a focus on operational excellence.
Excellent communication skills with the ability to explain technical issues to non-technical audiences.
Strong organizational and time-management skills with the ability to handle multiple priorities.
Nice to Have
Experience migrating CI/CD pipelines (e.g., Jenkins to GitHub Actions).
Exposure to monitoring and observability tools.
Experience working in large-scale enterprise or regulated environments.
Scripting experience (Shell, Python, Groovy, etc.).
What we offer you:
An exciting opportunity be a part of World’s Leading FinTech Product MNC
To be a part of vibrant team and to build up a career on core banking/payments domain
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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