Intern. Digital Business Process Analyst
Railz
IT
Canada · Toronto, ON, Canada · Front of Yonge, ON, Canada · West Byfleet, UK
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
High School DiplomaWe are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About The Team
The Business Process Analyst will join the Operational Excellence and Digital Transformation team within the Supply Chain Management (SCM) organization at FIS. Our team is responsible for optimizing operational efficiencies of supply chain business processes through the agile and innovative use of technology to enable control, insight, and rapid decision-making. We value collaboration and teamwork, and our team members work closely together to develop and implement strategies for modernizing the Supply Chain organization of the future.
About the Role
The Business AI Process Analyst will support the optimization of supply chain business processes to improve overall organization performance using tech or non-tech operational improvements. The department focuses on developing and implementing operational excellence strategies that will modernize the Supply Chain organization of the future by improving communication, data synergy, and streamlining processes for automation.
The position will be fully remote, with occasional travel to the office as needed. In-person outings will be organized for the intern students during the term, and attendance is encouraged. The position available is an 4-month intern placement.
What You Will Be Doing
Analyze end‑to‑end supply chain processes to identify inefficiencies and improvement opportunities
Evaluate processes for suitability for AI enablement and automation use cases
Research market‑ready AI and digital tools applicable to procurement and supply chain operations
Collaborate with cross‑functional stakeholders to gather requirements and define process improvements
Develop process maps, workflow diagrams, and supporting documentation
Assist with planning and executing operational excellence initiatives
Support the implementation and deployment of process improvement solutions
Develop internal controls and management reporting to track initiative effectiveness
Monitor and analyze key performance indicators to measure process outcomes
Required Qualifications
Currently enrolled in a bachelor’s program or equivalent experience in business, commerce, operations, mathematics, or related field
Strong analytical skills with ability to deconstruct complex processes
Demonstrated problem‑solving and critical‑thinking capabilities
Clear, proactive communication skills across diverse stakeholder groups
Proficiency in Microsoft Excel and other analytical tools
Ability to create process documentation and workflow diagrams
Self‑directed learner with strong organizational skills
Preferred Qualifications
Exposure to process improvement methodologies such as Lean or Six Sigma
Experience with process mapping tools such as Visio
Familiarity with supply chain or procurement operations
Interest in AI, automation, or digital transformation initiatives
What We Offer you
At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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